When our customers go out of their way to tell us how great of a job we did with an installation project or repair, it really gives us that warm, fuzzy feeling inside. We appreciate their feedback so much that we would like to honor their comments below. Thank You for letting us serve you. You are the reason why we love what we do!
Did we provide excellent service? Share your Customer Experience with us!
Words from Our Customers
After calling 6 HVAC places Burkholders came out when I explained I had no heat, the house was 50 degrees and I had my elderly Aunt living with me. The part needed to be ordered but they were quick as soon as it was located. Thank you for getting us up and running!
~ Michelle Q. 3/10/2021
I could not have been happier with the service we received despite the snowstorm! Everyone worked as hard as they could to get us heat again in a very timely manner!
~ Ann H. 2/26/2021
Great company to work with. Always answered my questions immediately and made me feel comfortable working with them. All employees were so easy to talk to and work with. I would highly recommend them.
~ Debra M. 2/23/2021
All of your employees were courteous and helpful with the installation of our new central air system. They did an excellent job cleaning up and everyone was very professional and “kept their cool.” We would definitely use Burkholder’s again.
~ Chantal N. 2/22/2021
John the tech that did the service is very professional and knowledgeable. Answers all your questions as well as reviews the information he is reading from the thermostat regarding how the unit is operating.
~ Paul R. 2/17/2021
They did an excellent job installing our new gas service and the subcontractor they used for removing our two 275 gal tanks also did a great job.
~ Rich M. 2/13/2021
All I can say this group is amazing. They had my ductless heating and air conditioning installed within two days. The crew was very meticulous in their work, mindful of the existing building when doing the installation and running lines. All the guys were very professional and communicated delays (due to major snowstorm) and the process of installation extremely well. If it wasn't for Covid-19 I would have given them a hug when done.
~ Christine M. 2-12-2021
Excellent service. Very professional. COVID precautions were evident. Highly recommend Burkholder’s. John the service tech is outstanding. Fully explained all issues and suggested repairs.
~ Gene M. 2-10-2021
Everyone we dealt with was top-notch. We had several quotes from competitors. Our experience with Burkholder's was WAY above the others. It is clear that they have the most experience with GeoThermal systems and don't just do it on the side. They answered all our questions and even many we didn't think of. They managed all the work being done with the well driller. They were very responsive to any questions or issues along the way. Everyone we interacted with was a professional. Pricing was in line with competitors.
~ Cindy K. 1-27-2021
WOW...is all I can say. I had several estimates to have our house converted from an oil furnace to a full natural gas system.. A very large job....Some of the other larger companies in the area took several days to get back to me with a quote and when they did there was quite a lack of confidence in how the project would be handled and what equipment would be best for our house. I really felt like they were trying to sell sell sell and not really care what type of system they were putting in our house... Someone highly recommended Burkholder, I figured I would give it a shot and I eventually met Dave Weider.. he came out, walked through the basement was extremely confident, told me everything that they would do right off the top of his head. It was like he envisioned it already, zero doubt in his voice and he laid the whole thing out to me and made it almost sound easy. Not only did I receive my quote the next morning, it was actually the best quote as far as the price that I received from all four of the other contractors. I wasn’t looking for the cheapest, I wanted the most experienced company that knew what they were getting into as this was a large project. I knew I was going to use Burkholder as soon as I met Dave, he was super easy to talk to, explained things to me in a way that I understood and within a couple of days I signed the contract and begin the process. The job was completed today, the work was impeccable, the technicians literally spent five days in my basement, not once did I see them take their mask off out of respect for me and my family, they did everything they promised to do and went above and beyond... Justin the project manager was excellent with communications and picked up the phone every time I called to make sure everything was coordinating properly. The technicians that were on the job all week, Kevin and Gavin were absolutely awesome work-wise and easily approachable. I will HIGHLY recommend Burkholders to everyone. I’m always the person that everyone calls asking if I have a plumber, a painter, someone that does windows, etc., Burkholder is definitely on the top of my list. I’m picky with how my things and my projects get handled and there’s not one thing that I can say that Burkholder should Have done differently. I’m super pleased with the outcome of my project. Thank you, Dave Weider, Justin Zelinsky, and of course Kevin and Gavin. You all made the whole thing so easy.
~ Mike M. 1-22-2021
Installers were professional and efficient You were confident it would be done right.
~ Vivian J. 1-21-2021
Everything was done very professionally. The salesman was very knowledgeable and provided answers to my questions, and I had many. The installers were professional and friendly. I was especially impressed with the time that they took with the balancing of the air flows throughout the house after the installation was complete.
~ Chris O. 1-27-2021
Had a fantastic experience with Burkholder's. We were having an issue with our heat not reaching the set temperature. Everyone was very pleasant from the woman on the phone to the technician that came out. I was super impressed with his thoroughness- he really checked out every potential problem that it could have been. He was very personable and knowledgeable, explaining everything he was doing to me. I wish I knew his name to thank him directly! Ultimately he found the problem and fixed it quickly. Absolutely would use Burkholder's again.
~ Brooke K. 1-10-2021
Every person I dealt with was very pleasant and helpful from the salesman who listened to what we wanted to the installers and office people we came in contact with. We have dealt with the company since they bought the former company who originally installed our heating and air conditioning. John who we request to do our maintenance is helpful and knowledgeable.
~ Gerald W. 1-6-2021
Guys worked very hard all day long very efficient cleaned up. They were very polite and took care Of my property and answered all of my questions.
~ Patrick E. 1-6-2021
I am especially impressed with the knowledge of David. The entire team was excellent!
~ Wayne and Barbara S. 1-4-2021
I hired Burkholder's to switch over an ancient oil boiler to a high-efficiency gas one, in my investment property. They gave us a quote with 3 different options which was very convenient. They did an awesome job. They even took the old oil tank away, without us even asking them to. I couldn't believe it. I'm definitely going to ask them to do more work on future properties.
~ Ariana B. 1-3-2021
We had Burkholder's redesign and install new ductwork in our attic. They were prompt, professional, realistic, and competitive as they quoted our job. Their install team was on-time, worked efficiently and cleanly, and respected our home. They did a great job and the system works better than it did before. I've already had them back to service my heat pump and signed a contract for ongoing maintenance. I'd recommend them to anyone!
~ Patrick F. 1-3-2021
Reliable and professional! They arrive on time, respect safety measures during the pandemic and are experts in all areas of HVAC needs. They are the only firm I use! I highly recommend Burkholder's!
~ Jennifer M. 12-1-2020
The installers were on time, courteous, professional, and did an all-around great job. Would highly recommend them.
~ John H. 11-24-2020
Rhonda in the Maintenance/Service Department was extremely helpful, professional, and friendly when I called in with a problem. She was very patient and helped me work through and solve the issue. Rhonda’s help in getting answers quickly resulted in my furnace boiler starting up again and heat in my house. Thank you, Rhonda and the Burkholder's Team!
~ Karen H. 11-24-20
The guys who were here did an awesome job. It was a huge unit they had to dismantle prior to setting up the new heater and they did it quickly. I couldn't believe the progress made on day one. They even didn't mind me popping down every once in a while to make sure no one needed a drink or just to ask questions about the process.
~ Shelly R. 11-23-2020
Was assigned Luis as my salesperson! He was very knowledgeable, professional, and understood our circumstances. He responded with a professional proposal and also worked with me on an interim service issue. We needed a new furnace and AC system. In the interim, a motor malfunctioned on our existing system and Luis arranged for a rescue motor to keep our systems functional until Burkholder's could schedule the new systems to be installed several weeks out. Everything was delivered and installed on the date Luis committed too! All the project and install folks assigned were very professional and did a very thorough job all around. Everyone I interacted with at Burkholder's throughout the process was a pleasure to work with. Thank You for your team's complete effort in satisfying our HVAC project needs!
~ Tom R.11-23-2020
The customer service staff was great in getting me set up as a new client and getting me the earliest appointment they could. The tech called to let me know they were on their way, they arrived and were very professional, they were respectful wearing their mask while in my house and explaining everything to me that they saw and were doing. They were very informative on the routine changing of the filter and what I could do to keep everything running smoothly between maintenance. Before leaving he also suggested that I make my spring tune-up appointment so it was on the books for the spring. I highly recommend this company they are reliable and professional. But also have great customer service!
~ Bill M. 11-20-2020
I had a very good experience with this company. They answered my call on the first ring, came out within 2 days, found my issue, and fixed it. the people were nice and showed me what the problem was. I would use them again for sure.
~ Robert G. 11-17-2020
In using your company for service calls in the past and having you install a new oil burner in my In-laws house a few years ago, I knew that your work was trustworthy. To have any Trust today in anyone or anything is extremely difficult for me. You have proven yourselves again! Thank you.
~ Terry H. 10-20-20
Great people to deal with. Their Salesmen, Foremen, Technicians, and the people that answer the phone are the best. Try them and see for yourself.
~ Michael G. 10-20-20
Friendly and prompt. They came highly recommended, and they did not disappoint.
~ Dianna Hutterer 10-14-20
Very professional in doing this installation. Finished in a day, new heat pump, propane furnace, thermostats. No mess when complete, arrived when they said they would. Has run for about 2 weeks now both AC and heat just recently, everything works as it should.
~ Stephen V. 9-21-20
Our oil tank developed a leak. Burkholder's removed our old tank & installed 2 120 gallon tanks. They were very professional & accomplished everything in one day. Would highly recommend Burkholder's & especially the crew that did all the work. Thank you very much.
~ Brenda M. 9-21-20
I used Burkholder's Heating and Air Conditioning, to install a new system of mini-split with units and vents. From the salesperson to the team of technicians, everyone has been extremely helpful and efficient. Price was by far the best out of 5 local competitors. The job was done swiftly and I am very happy with the result. Overall A++++ service Thanks!
~ Katia P. 9-21-2020
Was happy with the response when emailed you and subsequent direct contact. All questions answered and when work started and completed very happy. The workers were very polite and informative and answered all questions.
~ Barbara K. 9-21-20
The salesperson and technicians were courteous The salesperson gave us an estimate while at our house which was great.
~ Cindy & Tom G. 9-21-20
So happy with Burkholder's. Great work and a great price!
~ Christina M. 9-20-2020
The job was done very professionally by John. He explained everything to us about our ac. We now have our air conditioner back working fine and ready for some hot and humid days ahead. We are totally sold on Buckholder's and their service. John explained the new units that are available to us because our unit is very old. We are looking to put a heat pump unit in our home in the spring. Again, we would like to thank John, he is a very good representative of your company.
~ Joseph K. 9-2-2020
We are extremely happy with everything. The employees from the salesman to the installers were very professional and pleasant.
~ Kim K. 8-26-20
Great Company with nice employees and management. They are professionals that help to improve the overall quality within the industry.
~ Jim W. 8-19-2020
This company does excellent work. The techs are knowledgeable, respectful, & courteous. I will continue to use them & recommend them.
~ Debbie S. 8-18-2020
I would definitely recommend Burkholder's. Everyone was helpful, professional, and friendly. Fair pricing and installation went smoothly.
~ Michelle D. 8-18-2020
We are extremely happy with everything. The employees from the salesman to the installers were very professional and pleasant.
~ Kim K. 8-26-2020
Everyone was very friendly and responsive. The work site was immaculate. We had some reservations due to the Covid-19 pandemic but the team was very safe and clean and followed all guidelines. I couldn’t have asked for a better experience.
~ Josh P. 8-18-2020
We greatly appreciate the effective, efficient, and highly expeditious manner by which the entire Burkholder Team replaced our long-time central air conditioning unit that suddenly broken down during the heatwave in July. Each person in the process worked diligently to get our house’s cooling system back in operation.
~ Barry & Carol H. 8-11-2020
Appreciated the hard work of Jarvin and Andy on a very warm day while following pandemic protocols. Everyone I encountered in the company was courteous and professional and I would be happy to refer them to anyone with an HVAC issue.
~ Jill G. 8-7-2020
Skip was awesome!! He was on time very courteous and took the time to answer all my questions and give the recommendations I asked for. The company as a whole is just awesome !! The girls who answer the phone and schedule are so nice and efficient and always do their best to be accommodating to our busy schedule. Great company overall and I highly recommend them for all your heating and AC needs!!
~ Cathy T. 7-29-2020
The young woman who took my weekend call and the service technician was so courteous and helpful. I was concerned because it was a weekend but my issues with my a/c were resolved so quickly. Thank you again for having such wonderful employees.
~ Donna S. 7-29-2020
Scott came today to maintain our a/c. As always, whoever you send, he was so very pleasant, professional, efficient and kind.I'm glad you figured out how to do it!!! We always refer you!! Thank you!
~ Bruce D. 7-28-2020
Whether for routine service calls or emergency services they are always helpful and keep you updated. Emergencies happen but they let you know when they are running late and their products are excellent. I recommend them.
~ Erica T. 7-28-2020
Person knowledgeable and courteous. Compliant with wearing a mask was important at this time. Fairly quick to come to the house after an emergency call.
~ Wendy K. 7-23-2020
Burkholder's Heating and Air conditioning is stellar in so many ways. A family-owned and operated business that treats the customers as part of that family, a courteous service professional, knowledgeable, and honest...I highly recommend Burkholder's!
~ Erin D. 7-21-2020
I am very impressed with your company, from the original service technician, the salesperson, the installer, and customer service. Thank you very much.
~ Thomas & Lisa M. 7-20-2020
When it was time to replace systems, your tech helped us find a warranty claim and saved us thousands. Thanks!
~ Samantha F. 7-19-20
Burkholder's did an exceptional job replacing our Air/Heat unit. Chet and Dan were equally as awesome. I strongly recommend Burkholder's to anyone.
~ Michael A. 7-19-2020
Always punctual and professional in scheduling and work completion. Very good techs!
~ Joe B. 7-17-2020
I am writing this review with all honesty and sincerity. My 30-year-old air conditioning unit was leaking refrigerant and my unit would stop working. I spoke with Luis Ortiz and he came to evaluate my system. He came back with an estimate that was amazingly fair. What most impressed me was their prompt and courteous service. They promised to keep my house cool until the new unit could be installed...and they did! All the people who came to service my home were so helpful and responded in a very expedited manner. Luis, Justin, various service people, and the installers Andy and Jarvin could not have made this major job any easier. If you should ever need air conditioning service or a new unit, please consider Burkholder’s! They are definitely the air conditioning company in the Lehigh Valley that you want to do business with!
~ Linda M. 7-15-2020
Removal of old equipment and installation of new units went very well. Workers were very courteous and respectful while working under pandemic restrictions. Job well done.
~ Brian N. 07-09-2020
They were very considerate, followed the agreed-upon plan, installed the furnace, cleaned up after the job.
~ Nancy & Allan M. 7-08-2020
The home central A/C was the third unit we installed in the past 30 years (the first by your company) at our current residence. We had a ductless heat pump installed for our sunroom last year by your company as well. We were truly impressed by your salesman’s estimates as well as your technicians who all provided the installations in a timely fashion. They all were excellent! And I have already recommended your company to my neighbors who reportedly used your services for their parents. So thank you very much for your super service!
~ Tim H. 7-02-2020
The servicing of our central air system went smoothly. The technician was on time. He performed a tune-up and now the system is working great. Thank you we're very pleased.
~ Miles C. 06-24-2020
As always, Burkholder's did a great job and their customer service is excellent. Scott S. was very knowledgeable and explained everything he was doing. We will definitely be calling Burkholder's again for service when we need it. Thank you!
~ Andrew G. 06-24-2020
Extremely professional and courteous throughout every stage of the process, from the time I received the quote to when the installation was completed. They discussed and clearly explained every aspect of the project and offered a very reasonable quote for all the work, compared to other installers. Justin, the project manager, was extremely accommodating and helpful in explaining all the work that would be done and scheduling the installation date. Adam and Dan, the installers, did an amazing job with the installation. They were punctual, courteous, professional, and efficient in heir work. They cleaned up all the areas where the work was done. After completing the work, they were amazingly kind and patient in answering all my questions about the system and provided helpful tips for efficiently running the HVAC system. Based on my experience, I would recommend Burkholder's to everyone without any reservations for HVAC work in the Lehigh Valley area.
~ Akbar K. 06-22-2020
John was here on time and had his mask, spray, etc - everything he needed to keep everyone safe. He is a credit to Burkholder’s.
~ Tom T. 06-16-2020
Very happy with the service, employees, and product.
~ Thomas S. 06/13/2020
Quality, reliable service. Burkholder's service team has always been professional and courteous. I was equally impressed by their communication and follow up during the COVID-19 quarantine period.
~ Deezal M. 06-09-2020
The installation crew kept us informed with their progress every day!
~ Raymond and Sheila S. 5-16-2020
Michael was very friendly and efficient. The service charge was as quoted and did not contain extra undisclosed fees. Great job!
~ Mark M. 5-16-2020
Dan & Chet installed our new furnace. They were polite, respectful, and conscientious. Burkholder's should be proud of how they represented the company!
~ Scott & Jennifer H. 5-11-2020
Hired Burkholder's to install a mini-split heat pump, AC, dehumidifier unit in our finished basement. From start to finish, every employee was knowledgeable and great to work with. The salesperson Dave clearly laid out all my options and gave me detailed information on what would be the best option to heat our basement. Zach the installer was equally knowledgeable and was very thorough in showing me how the unit was installed and how to operate it after installation. As a bonus, Burkholder's even submitted my rebate with PPL for me.
~ James V. 05-11-2020
Honest business. Fixed my HVAC instead of trying to sell me a new system. I will use Burkholder's in the future and refer everyone I know to Burkholder's.
~ Jeffrey S. 5-09-2020
Very good service and the service person very so considerate during this stay safe period.
~ Martha S. 5-07-2020
So impressed with your service! And, the price was fair. We’re extremely grateful - and customers for life!
~ Carrie G. 5-06-2020
You came highly recommended by a friend. I was in a tough situation with no heat and hot water. I gave you an excellent rating because of the compassion you gave me when I needed the heat sooner than later and all the people I met were very professional. I appreciate that the 2 gentlemen that came to my house were on time, cleaned up, and gave me a rundown of the heating and cooling information. They represented your company very well and you should be proud. I also appreciated you taking care of the paperwork for the Rebates. Thank you again and I would definitely recommend Burkholder's to others.
~ Yolanda N. 5-01-2020
Great experience from start to finish. Dave Wieder's knowledge of the products and systems is obvious and impressive. I liked the fact that he did not try to oversell a system that would not have been the right choice for our situation. Both installers were knowledgeable, respectful, and provided a professional, tidy installation.
~ Gary C. 5-01-2020
Luis was exceptional in explaining my options and working to get an affordable price and good product. Repairmen are extremely courteous and knowledgeable.
~ Barb A. 3-16-2020
I have had a regular maintenance contract with you for many years now, and have always been satisfied with service and customer consideration. When our oil furnace broke beyond repair on Friday evening, the salesman came out to the house the next evening to discuss new installation options. He ordered on Monday and had the new furnace installed by the end of the week. Other companies I called just for estimates quoted me with a more expensive price and up to 3 weeks of installation times. Not good with 3-year-old twins living in a cold house. Thanks, Burkholder's for making this a smooth installation and solidifying my decision to continue service with your company.
~ Ron and Connie M. 3-13-2020
Their work is "Fantastic". Very professional, they take time/pride to it right the first time. Excellent service, repairs, replacement systems, all at reasonable and fair prices, plus they are local.
~ Jay L. 03-06-2020
Burkholder's installed central AC in my house. They needed to cut flooring, run ductwork. They thought of everything! They were very professional, neat. It was a hot, humid day in July. And they did an excellent job!! the AC is awesome!!
~ Lisa W. 03-06-2020
I have been a customer of Burkholder's for 10+ years and have always been treated well. I would highly recommend.
~ Ian N. 03-05-2020
Had our old AC system replaced last year. Installation was a breeze, technicians personable and knowledgeable. We highly recommend them and wouldn’t think of taking our business anywhere else.
~ Barbara S. 03-05-2020
Excellent timely service. I would recommend to others seeking an installation of a new gas furnace. Not only have we saved on our heating cost this year converting from oil but the team was excellent when it came to troubleshooting an issue after the initial installation. Thanks again.
~ Nicole V. 03-05-2020
Our furnace shut down and I received a service call within two hours. They had my home toasty warm two hours later.
~ Wendy B. 02-02-2020
Very dependable company. Courteous personnel. Been customers with Burkholder's for years.
~ Joseph H. 01-29-2020
We love Burkholders - we recently signed up for their service contract and the technician (Michael R.) did not disappoint. We received the appointment verification phone call the day before and he arrived right on time. Michael was professional, courteous and clean when he serviced our furnace. Anytime you need an answer or quality work done on heating and air conditioning, you can count on Burkholder's Heating & Air Conditioning Inc.
~ Cindy R. 01-24-2020
From start to finish nothing but a professional company to deal with. upfront honest quotes and professional installation. has been a wonderful experience.
~ William N. 01-20-2020
The service tech arrived promptly, quickly diagnosed the problem. He provided an accurate estimate of the cost and time to make the repair. He was courteous and professional. I highly recommend Burkholder's for HVAC service.
~ Timothy M. 01-17-2020
I chose to stay with Burkholders after trying many other companies over the years. Quality, communication, and great to deal with. A company that seems to care about it’s employees and its customers.
~ John H. 01-15-2020
Burkholder's replaced our whole air conditioning system with ductwork about 12 years ago. They did a great job. We continue to use them for yearly preventative maintenance on the unit.
~ Carol B. 01-15-2020
I was so impressed by the professionalism of Beth at the office and our project manager, Justin. He was in constant communication with us about the progress of our repair. I appreciated his calls prior to and after his visit to our house to check on our tank. He laid out how the project timeline would play out and on that day, the job went exactly as he stated... like clockwork. Amazing! Thank you for making this tough home repair a pleasant experience.
~ Gary & MaryAnn L. 01-13-2020
We had an excellent experience with Burkholder’s. They installed both heating and ac systems the week before Christmas. The proposal was prepared in a timely fashion and the work was started and completed as scheduled. We were pleased with every step of the process. All members of the team with whom we met were professional and accommodating to our time schedule. On Christmas morning I called Burkholder’s to tell them the furnace was not working and a service technician called me promptly and came out to the house to check on the furnace. It was not working because someone had turned it off and mistakenly turned on the ac! The technician was gracious about our error and reviewed the new thermostat directions with us. We are thoroughly impressed with the knowledge and professionalism of all the staff at Burkholder’s.
~ Joan L. 01-09-2020
Dave from Burkholders showed up ahead of schedule. He was scheduled to evaluate odd noises from our boiler and nonfunctional baseboard units. He was very communicative about the diagnoses, confirmed procedure and cost before completing each solution, and he was very personable and professional throughout. The cost was also very reasonable. Would recommend Burkholder, especially Dave, in light of my positive experience.
~ Sheila M. 01-06-2020
My heating system was broken during a holiday evening in December. After making an emergency call, John called me back within 10 minutes and showed up in my house less than an hour. He quickly identified the problem but due to lack of parts at the time, the problem was not fixed right-away. However, Geoffrey called me the first thing next morning and came in right after the call with parts to get the heating system back to work. I greatly appreciate Burkholder's speedy response and highly experienced and friendly personnel. It was my first time to use Burkholder's services. I will definitely call them again in the future to have my heating and A/C served as need.
~ Xidong Y. 01-06-2020
Thank you to Burkholder's for great service. Scott Stauffer was their representative. He was polite, respectful and took the time to listen to why we called for service. It should also be worth noting that this took place on December 31st. I will definitely be calling Burkholder's should I need service in the future.
~ Michael S. 01-03-2020
An impressive company with quality and ethics.
~ Dawn D. 12-27-2019
The salesperson listened carefully to my needs and my questions. He knew his products and was able to explain them thoroughly to me. He did not try to oversell me and, I believe, helped me to choose the right air conditioning system for my circumstances. The workmen who installed my new air conditioner were very efficient, personable, and left me with a comfortably cool home.
~ Bill Hill 12-25-2019
Been a customer for years. Service has always been top-notch!
~ Tom P. 12-06-2019
I have multiple contracts with Burkholders...that is how great they are. Making my life easier by combining the contact dates to coincide is the little extra they do that makes my life easier. Great service, responsive and friendly people who always go the extra mile or three!
~ Lynne M. 12-05-2019
We were pleased with every stage of the installation of a new air conditioning system. They were so professional, answered every question and the clean up was above and beyond what we imagined. This is a top-notch company.
~ John S. 12-02-2019
My electric bills have dropped by 30% and the house feels warmer with the new Electric Heat pumps.
~ Karen D. 11-27-2019
I had just purchased a home and my boiler went three days after settlement. Turns out the oil gauge was stuck at 3/8 tank but was actually empty. Our tech stayed until 8:15 pm (over 4 hours) and said he was going to do everything he could to get it running and not leave me without heat and hot water. Excellent commitment to their customers.
~ Michael W. 11-25-2019
From making an appointment through the completion of my furnace cleaning, my experience of Burkholder's was excellent. The service personnel are friendly and efficient. They take the time to answer all my questions. I trust Burkholder's and recommend the company without hesitation.
~ Debra C. 11-19-2019
I can’t say enough good things about Burkholder's. The transition from Lande to Burkholder's was seamless. Everyone is extremely helpful and knowledgeable - from everyone answering calls to the techs visiting my home. Highly recommended!
~ S. G. 11-19-2019
When we first moved in our home over 6 years ago, we found maintenance records left by the previous owners from Burkholder's. Not knowing any other companies, we decided to use them for our heating and air conditioning and we are so glad we did! They are very prompt, they have gotten to know us over the years, and they are very polite. When issues arise, they are here fast to fix them.
~ Jenna D. 11-19-2019
Great service, good products, and pricing. The new unit is now a year old and seems to be more efficient as well.
~ Geoff M. 11-19-2019
Burkholder’s installed my heat pump last summer. They were very attentive and professional. It was during the super busy and hot install season when our old AC unit died and we were fortunate enough that they gave us two powerful window units to use in our house until they could come and install. We are very happy with our quality Carrier heat pump and can now save on oil in the winter. Burkholder’s is honest and I don’t have any complaints about their service or staff. Definitely the best HVAC company in the Lehigh Valley!
~ Ryan K. 11-19-2019
After having some bad experiences with another company, we were very happy to have Burkholder's clean and service our furnace and air conditioner. He was very knowledgeable and professional and took the time to do a thorough job. We appreciated the courtesy in answering our questions, and I look forward to having Burkholder's service our units in the future. Thanks for a great job!
~ Burkholder's HVAC Customer 11-19-2019
Fantastic experience with Burkholder's when I purchased my split unit earlier this year. Clean, professional, kind, and a great value. Thanks and I look forward to working with you again!
~ Andrew P. 11-19-2019
They are always prompt in coming out to help with any problem that comes up. Always very friendly and helpful. Great Service!
~ Susan Y. 11-19-2019
Experienced technicians. Flexible scheduling and prompt service.
~ Donna R. 11-19-2019
We've used Burkholder's for about 20 years and have never had anything but prompt and professional service. I highly recommend Burkholder's for both emergency and routine maintenance services.
~ Michelle C. 11-19-2019
Showed up on time..staff was very friendly, well informed on the system and completed on time. A+.
~ Chad F. 11-19-2019
They are prompt in coming out and provide a great service. We are new to Burkholder’s, it recommends them highly. Great service, reliability, and very nice technicians!
~ Pat S. 11-19-2019
They were very fast to respond and gave us clear options for the repairs that were needed. The part that was needed to repair our old boiler was not in stock, but they were able to order it and kept us up to date from the arrival of the part to when they were able to install it. They are very professional!
~ Debbie B. 11-19-2019
Great service and reliability. Friendly staff and technicians.
~ Sharlene T. 11-19-2019
HVAC....great service! Bob even helped me with a job they didn't originally do and provided me with a report of his findings, which supported my concern with my install being inefficient and not done properly.
~ Tammy M. 11-19-2019
They were prompt, courteous, accommodating! When they replaced the pipe leading to our guest room radiator, they suggested coming back in a week to put the radiator back, in order to give us time to repair the floor first.
~ Nancy F. 11-19-2019
Great service, Tech arrived at the appointed time and was extremely knowledgable about all of our systems. Work was done quickly, expertly and at a very fair price. I couldn't ask for a better experience.
~ Bob B. 11-14-2019
I am very happy with my new system. It is much more efficient and my bills are noticeably lower.
~ Ray & Barb H. 11-04-2019
Burkholder's has always been able to solve our heating and cooling needs in a timely manner. All we have to do is call they fit us into the schedule. The techs are very knowledgable and happy to answer any and all concerns that I may have about our equipment. They are also a great resource for new equipment and upgrades.
~ Dan K. 10-22-2019
A thorough evaluation of HVAC system. Spent plenty of time in the attic crawlspace diagnosing a potential problem. Very courteous. Explained everything in detail to my wife.
~ Todd S. 10-22-2019
100% satisfied. Very friendly, clean and efficient! It is always great when things are done right from the start!
~ Kristin E. 10-18-2019
Prompt, courteous and knowledgeable! They are also very professional! They got my generator running after another company worked at it for months with no results!!!
~ Tony G. 10-14-2019
Great service...the technician was thorough, friendly and diligent. No shortcuts. All of it covered by my maintenance agreement.
~ Gary I. 10-08-2019
Thank you to Zach and Andy for the courteous professional installation. Also, you guys have a great sense of humor.
~ Joan D. 10-04-2019
The team from the office to the technician are courteous, friendly and respectful of our time and property.
~ Joe T. 10-01-2019
It is always a pleasure dealing with office personnel as well as technical staff. Everyone is courteous and knowledgeable. I will always utilize Burkholder's for my heating and air conditioning needs.
~ Carol T. 09-20-2019
We have been using Burkholders for 19 of the 20 years we have lived in PA. They are always there when you need them.
~ Jody L. 09-16-2019
We had a new A/C unit and furnace installed and I'm so glad we did, the units have saved me monthly on my energy bills and also with the high humidity these past few summers we are definitely glad that we decided to get the central air unit! The prices are within reach but the service is fast and important reliable!
~ Lois G. 09-12-2019
Wonderful family-owned company that is amazingly organized, and honest!
~ Jacqueline M. 09-12-2019
Burkholder's has been wonderful to work for since the transition with the Lande company. The service technicians are friendly and dependable and always willing to answer my question. Never been afraid to call with any question or concern!
~ Heather S. 09-12-2019
The tech was pleasant and professional. He even went the extra mile and gave me pointers and advice. This is my go-to company for all heating and air conditioning needs from now on.
~ Jim H. 09-04-2019
Genuinely appreciate the open communication and timeliness of response and attention to detail.
~ Vince M. 08-23-2019
Jared and his team were professional and courteous. Jared operated with my best interests in mind and was prepared and responsive.
~ Frank F. 08-19-2019
I had purchased my HVAC unit from another provider, who was unwilling to come to my home over the weekend when my AC stopped working. We called Burkholder's on Saturday morning, and a service rep showed up within a few hours and fixed the problem with a smile. Great response and great service. We just signed on for a maintenance contract with Burkholder's.
~ Allen A. 08-19-2019
We are very pleased with the service we received from Burkholder's. They installed a new central AC unit from Carrier. Adam and Erik were very professional installers. The work was done timely and in a professional manner. I would highly recommend Burkholder's.
~ Don M. 08/11/2019
We found this organization through Angie's list. We got two bids for our project of replacing our upstairs heating/cooling unit which apparently had a leak. The salesperson/consultant from Burkholder's pointed out that we needed an additional return duct/vent to properly size the unit for the space, something that we had not been apprised of by our usual provider, with whom we had a service contract and who also placed a bid for the project. We realized that Burkholder knew what they were doing, and lost confidence in the other organization. Burkholder's price was competitive (actually lower than the other bid, even with the extra work) and the work was accomplished punctually and without leaving a mess. After the installation, we noticed that the new system was noisier than the previous one, but a representative from Burkholder came over the next day and made adjustments that fixed this problem as well.
~ Arthur L. 08/07/201
The technician who did the annual maintenance on our generator was prompt, polite and professional. I had one question for him regarding the generator which he answered without hesitation. I would recommend this annual service.
~ Kristea K. 08/05/2019
They did a Unico Air conditioning system for my wife and I in our old farmhouse. They did a beautiful job and we’ve been enjoying the cool air!! Great on pricing as well.
~ Steve C. 08/04/2019
Professional and courteous staff. everything went smoothly from estimate through installation. All questions answered.
~ John M. 08/02/2019
I have dealt with Burkholder's for several years. I have had a new ac and heating system installed by them. I feel they are very reasonable and always concerned when an issue arises.
~ Alicia 07/31/2019
We're very pleased with all the people we came in contact with. All were very pleasant and smiled. And knowledgeable in their respective specialty! We had two other bids and are glad we chose you!
~ Joe P. 07/22/2019
We had an amazing experience from the time I spoke to Dave until the team of George and Dan pulled out of our driveway. You never get a second chance to make a first impression and we were quite impressed. There was no pressure, quick response with a quote and the customer service was awesome. The team went above and beyond to work with us in getting the unit installed, to quickly meet our needs and to assist us with things that they didn't really have to do, for that, we are grateful. Friendly, courteous, on time and very neat! I would recommend Burkholder's to anyone...thanks guys, job well done!!
~ Veronica P. 07/20/2019
I highly recommend Burkholder's, they were very prompt and extremely reasonable! If you're looking for professional help, these guys are great. We want to mention that Scott, even came on Saturday morning to finish the job. Wonderful experience!
~ Tamela F. 07/19/2019
Excellent work completed by the installation team for our combi gas boiler last month. Justin and Jared are exceptional at their jobs. They were always professional, informative and followed through on a thermostat troubleshooting/compatibility issue to reach a positive resolution. Thank you to their team as well for working in less than desirable conditions the day of our install, as it was humid and raining. Looking forward to a more cost-effective heating option this coming winter.
~ Nicole V. 07/18/2019
Burkholder's arrived on time, within the window they scheduled us for--the tech was extremely helpful, he did needed repairs, that we didn't know we needed, he started preparing our bill, when we realized something else was going on--He went back into the attic (on a VERY hot day), and resolved an additional issue. And he was happy to do it. Very impressed.
~ Jason N. 07/17/2019
Burkholder's gives great service, service man is always on time they are dependable.
~ Adrienne M. 07/17/2019
They are a very trustworthy & honest company. The techs are always very considerate and knowledgeable. I recommend them very highly!
~ Lucinda K. 07/15/2019
They were honest, fair and courteous. They also didn’t try to sell me something I didn’t need. Recommend Burkholder’s highly!
~ Bill E. 07/12/2019
Great communication. Before I called Burkholder's I had another repairman tell me the whole system needed to be replaced at a cost of $4,400. Burkholder's fixed my unit for $300. I wasn't there but my wife said the man was very nice and genuinely seemed like he wanted to help. I will call again when I need service.
~ Cliff K. 07/08/2019
Burkholder's is always reliable! Scott was right on time, thorough, and friendly. Even my very reticent dog appreciated him! Thank you, Burkholder's.
~ Wylie R. 07/08/2019
Workers were great but the person I was impressed with the most was Justin Zelinsky. We had a couple of hiccups after installation and Justin called us right back even when he was on the road to go on vacation. His dedication to this company is outstanding and we are from the "old school" so to see this is very refreshing. He really cares about his customers and what Burkholder's stands for.
~ Trish B. 07/08/2019
Scheduled 1st-year routine service. Technician Skip showed up exactly on time. Performed service in a neat and timely manner. Reviewed the service procedures being performed on the system. Answered questions in a courteous manner.
~ Joseph S. 07/07/2019
Excellent workmanship. Quick install. Great product and prices.
~ Dale M. 07/04/2019
Professional staff in the office and in the field. No one beats Burkholder.
~ Jon D. 06/24/2019
Always there when you need them. multiple properties they maintained for me with maintenance contracts.
~ Roger S. 06/24/2019
We have been using Burkholder's for our HVAC concerns for several years now. Each time a technician is scheduled to come to the house, they arrive at the time scheduled, they are very courteous, knowledgeable, and always point out concerns. I would most certainly recommend Burkholder's to anyone with HVAC concerns or problems.
~ Scott R. 06/24/2019
I recently had our central a/c serviced by Skip. He answered all my questions and offered helpful suggestions on maintaining the a/c filter as well as some information on the humidifier. I would recommend them!
~ Walt P. 06/16/2019
My experience with Burkholder's was very positive. Needed to purchase a new unit last summer. The salesman provided me with a variety of options to chose from and really helped me select the one I needed. He did not push the most expensive one - he pushed the one he thought would be best for my home. The team installed it while I was on vacation. I have had no issues since it was installed. No problems, very professional, would highly recommend.
~ Laura M. 06/02/2019
They're customer-focused. I've been with them for years and they still have a timely response to issues and needs of mine! Thanks, Burkholder's and I'll see you soon.
~ James O. 5-28-19
Burkholder has been servicing Haven House for approximately 3 years. They have installed our system and maintaining it with professionalism and quality service. We could not be happier with our service and the communication provided by the company.
~ Jessica M. 5-21-2019
Burkholders HVAC is the very best Mechanical Company I have ever worked with. Their staff and technicians are extremely knowledgeable, professional and courteous. I would highly recommend Burkholders!
~ Brad P. 5-17-2019
They installed a new heat pump system, and I must say, it was one of our best experiences with contractors. They went above and beyond. Since then we have had two routine maintenance visits, and each time, the technician was familiar with our system.
~ Bill S. 5-6-2019
Detailed and thorough work by a company that clearly takes customer satisfaction seriously.
~ Robert P. 4-28-2019
Your services reminded us of the exceptional services, providers rendered in the 80's, 90's.
~ Benn & Bobbie P. 4-26-2019
I am impressed and want to spread the word how good Burkholder's is to do business with. I was in the market to replace a 20+ year old heat pump/HVAC system. Burkholder's gave me an excellent quote (provided ample brochures, quotes for each and a variety of brands) and earned by business. They fitted me with the best product for the size house and price range I was comfortable with. The office staff (quick rebate application and return!), sales and installers were all top notch! I was disappointed I couldn't use the heating/cooling company I used for over a decade but couldn't be happier to be a new customer to Burkholder's!
~ Ann F. 4-19-2019
Very pleased. Called them for a second repair.They came the same day I called.
~ Gary M. 4-13-2019
Burkholder's is simply the best HVAC Company. They are prompt and extremely knowledgeable. I would highly recommend Burkholder's.
~ Brad P. 4-05-2019
Everything was done in a very professional way. All things for setup were explained to the last detail.
~ Pete O. 4-01-2019
I was more than impressed with the quality of all of your staff members. From Beth in the office to all the service people I came in contact with and entered my home. All were very kind and understanding and answered my questions in an honest and congenial manner. I couldn't be more pleased.
~ Jill H. 3-25-2019
Very responsive in time of emergency, fit us in and trustworthy products.
~ Erica 3-22-2019
John has serviced our heating system for many years. He is always professional and courteous and takes time in explaining what he has done and in answering our questions. It is a pleasure to work with John.
~ Stuart B. - 2-22-2019
Always excellent; always a pleasure doing business with your company.
~ Domenic S. - 2-22-2019
I was very impressed with your prompt attention especially since I was a new customer. The company I normally deal with was not as prompt so they lost my business. When you are dealing without heat in the house for a few days, it is quite a concern and problem.
~ Denise W. - 2-21-2019
I have been with Burkholders since 1979.
~ Richard G. - 2-13-2019
Great job, and love the system! good people to work with!
~ Richard B. - 2-13-2019
The technicians were most professional and friendly. They made certain that I understood everything. In fact, I am going to use your services for other projects.
~ Ben P. - 2-01-2019
Burkholder's is a highly professional organization, especially with the expertise of your service staff. John Crew is truly an expert, with deep experience in Mitsubishi split systems, and this enables him to be both efficient and cost-effective for the customer. I will specify John to do my system cleaning and maintenance going forward!
~ Phylis H. - 1-26-2019 -
Thank you for the professional service and overall experience. I was very pleased with every facet of my interaction with Skip and the office staff. I look forward to a pleasant business relationship with the Burkholder company!
~ Susan C. - 1-25-2019
Burkholders was quick to come to our home. And the technician Dave L. was amazing! He fixed the problem and was so courteous and helpful. He get's a 10 from me!
~ Cheryl N. - 1-23-19
When talking about my Heat Pump, I give Burkholder's my highest recommendation. Just everything about the job was highly professional and the installation was excellent. Any questions I had Dave Wieder was happy to answer. Skip, the tech who was here for our 1st check-up also answered any questions I had and was very personable. Great job!
~ Joseph F. - 1-21-19
Burkholder's was the 1st to respond when my prior AC system broke down during a heat wave. That gave Burkholders the advantage from the beginning. You carry a nice line of products, your company has a good reputation for service, and your pricing was competitive. That won the business. Your project leader was flexible and accommodating on a few final details. The installation was professional and your team did their best to keep the house clean. I have good reason to believe that when the system gets fired up in spring, everything goes well. Overall, a great job!
~ Kevin H. - 1-11-2019
The Sales Person and the Project Manager did an outstanding job to meet our requirements.
~ Gus O. - 1-11-2019
Skip was polite and professional. He took time to explain how our unit looked and an issue he saw. He was able to fix the problem during his routine maintenance visit.
~ Keri E. - 1-04-2019
Dave was fast, efficient, friendly, and knowledgeable. Would definitely recommend!
~ Robin C. - 12-28-2019
Professional staff- professional entity.
~ Warren H. - 12/22/2018
Dave Did a great job, was courteous and provided a good service. I would definitely recommend Burkholder’s and Dave if you were looking for a furnace repair.
~ Jonathan C. - 12/21/2018
Skip was early (and called to make sure that was okay). He was very knowledgeable and explained everything. I appreciated his pleasant demeanor as well. Thank you!
~ Carla H. - 12/21/2018
We were in the process of selling our house. We appreciate your ability to replace the system quickly.
~ Stacy F. - 12/21/2018
We are very happy with our new AC system. I would definitely recommend your company.
~ Peter B. - 12/19/2018
The technician was very pleasant and took his time explaining what was wrong with my furnace, how it would be fixed and a price indication.
~ Tara S. - 12/16/2018
Top quality service and work performed by everyone involved.
~ John B. - 12/03/2018
Was a very positive experience. From the initial consultation to the installers. Completely satisfied with your company. And I have to admit, I knew nothing about you guys until I dealt with you. Thank you.
~ Jack S. - 11/28/2018
Skip did a great job maintaining our HVAC, including air purifier and humidifier! He spent a lot of time and was prepared, thorough and thoughtful (eg. wore "slippers" in the house). We have been depending on Burkholder's for many years and they always try to meet our needs as soon as possible and in a friendly manner. Thank you, Skip! Thank you, Burkholder's!
~ Cathy C. - 11/21/2018
I am impressed with the experience & amount of knowledge that the comfort specialists & project managers display. The installers did excellent work & were professional. Luis Ortiz is very passionate about helping customers. Thank you for a job well done. With the upcoming winter months, my heat pump will be put to the test! P.S. Thank you for the cookies!
~ Ann D. - 11/07/2018
Skip did a wonderful job on my oil furnace. Very knowledgeable about the system I have. Very thorough on the maintenance he performed on my unit. Very clean and professional. Thanks Skip.
~ Larry F. - 10/26/2018
Very, informative and polite gentleman. Tells me what's he's doing and why.
~ William R. - 10/21/2018
Skip was on time, on task, very professional, very efficient most informative and answered ALL my MANY questions regarding future maintenance, repairs, company service contracts and information regarding new furnaces and AC units. I would HIGHLY recommend his service!
~ Rodnie G. - 10/16/2018
Dave L. responded to an emergency call at my home because my oil burner was not working. Figuring out what was wrong was complicated due to the fact that two controls on the boiler were faulty. Dave patiently and methodically worked his way through all the possible solutions until he was able to isolate the problems and get the boiler working. He was polite and considerate throughout the whole process. I would definitely have him work in my home again. Very nice job!
~ Susan H. - 10/08/2018
Burkholders always take great care of us, and our house. I highly recommend them to everyone. Skip is the best!
~ Daniel G. - 10/05/2018
I had an appointment for preventative maintenance on both my boiler & ductless unit. Technician arrived within the timeframe specified. He attended to every detail with precision & focus (even took care of two issues on outside unit that was not resolved previously). He was friendly, yet professional & genuinely listened to my concerns as well as answered any questions I had during his visit. He took the time to explain things in a manner that was easily understood. I can honestly say I've never met a more thorough technician! He is an asset to Burkholder's Heating and Air Conditioning, Inc.
~ Robin B. - 10/03/2018
We have two heat pumps one 30 years old. Skip R. was a first time technician for our units and was very professional and listened to all concerns. They are keeping them running!! Thanks!!
~ Linda P. - 09/28/2018
Skip went above and beyond his job description to make sure all of our needs were met. He was friendly, courteous, and efficient. He exemplifies customer service and is a pleasure!
~ Deb M. - 09/25/2018
Men were very courteous and professional, answered all my questions and will continue to use Burkholder for future HVAC business.
~ Richard K. - 09/24/18
Skip was the Technician that initially installed our new boiler a couple years ago and is always on time and very courteous and is clean while working in our house. I would have him in my house anytime.
~ John M - 09/23/2018
Fantastic experience. They were timely, professional, and compassionate to our situation. Worked to make sure we were taken care of.
~ Laura R. - 09/21/2018
Everyone was courteous, professional, and hardworking. We are extremely pleased with the suggestions and installation of the work.
~ Robert S. - 09/21/2018
Had a leak from our AC system. Called Burkholder’s and they had someone out the next day even though we are not on their maintenance plan. Dave quickly diagnosed the issue and fixed it. He was extremely polite and cleaned up like he was never here. Highly recommend Burkholder’s.
~ Greg A. - 09/18/2018
Karlo is a top notch professional tech that has done a great job year in & year out keeping my furnace running at peak performance. Thanks Karlo!
~ Michael F. - 09-11-2018
Prompt, courteous, professional service. Thanks for being part of our home maintenance team!
~ Warren H. - 09/09/2018
Burkholder's has provided us with fine service over the years, and their service personnel are particularly skilled, efficient, and pleasant. Dave L. provided us with excellent service this week. One cannot ask for a better service experience than the one provided by Dave L. and Burkholder's this week. We are completely satisfied and provide frequent references to others of this fine company. Many thanks!
~ Judith H. - 7/26/2018
Dave did a great job repairing our heat pump after we blew a capacitor during a heat wave. He diagnosed the problem right away and worked quickly and efficiently to get our system cooling again. We appreciated his courtesy during the visit. Thanks, Dave!
~ Deborah D. - 7/19/2018
I had a great experience with Burkholder's. My oil boiler needed a routine maintenance. I lived in my home for two heating seasons and knew very little about the heat system. Karlo Z , my service pro, showed me how the equipment worked and gave me advice on how to keep it running well. He suggested I put a few labels on the system components to facilitate future services. I'm very pleased with my experience.
~ Travis S. - 7/19/2018
Skip was very personable and friendly. He was early and knowledgeable. We will definitely request him for any future service needs. Our dog loved him too!
~ Stacy A.- 7/12/2018
I had dealt with Carl Stanke at Lande and knowing he went with your company assured me the service would be good.
~ Lillian F. - 6/22/2018
John has been servicing my air conditioning unit for years and I have complete trust and respect for his overwhelming knowledge and thorough work ethic. I have learned through experience that he is honest and trustworthy. He is a valuable asset to Burkholder's HVAC.
~ John C. - 6/18/2018
Keith was very knowledgeable, kept the area, clean and did an excellent job. I worked in the construction business for 40 years and want to give Keith credit where credit is due!
~ Bryan E. - 6/14/2018
On time - completed the service - very detailed - adjusted the system to operate better. Bob S spent time with me explaining everything he did. Always happy with Burkholder's now I have a preferred technician. Been a customer for over 5 years.
~ Bill D. - 06/07/2018
Honest, friendly and prompt!!! Great job!
~ Jason G. - 06/05/2018
Skip R. was here today to replace the drain pan on my boiler. He is the tech who installed the boiler in November 2014. His workmanship is first class. He answered many questions I had concerning the boiler as I have had several problems with it in the last year and needed answers. He was straight forward with them and I feel better having him give the system the "once over" while he was here. I will request him again the next time I need work on the boiler.
~ Donald K. - 05/30/2018
I called burkholders around mid-afternoon on a very hot muggy day. My outdoor AC unit was rattling and making noise. Skip showed up in about 2 hours and diagnosed the problem within 2 minutes! Although he couldn't make the repair immediately arrange for the parts to be ordered. Skip was very friendly and thorough, even after a long hot day.
~ Douglas H. - 05/29/2018
Got my compressor checked by Dave L. Knowledgeable and friendly guy. I also had a good experience with the customer service rep who took my initial call. Overall, I think this is a solid business. They've been around for over 40 years, and have a good word-of-mouth reputation. Kudos to Burkholder. Update: 05/25/2018 Burkholder's came for routine maintenance. Their guy Keith ran through the system with thoroughness and speed. Very well presented gentleman, and knowledgeable. Keep up the good work guys!
~ Engelbert T. - 5/29/2018
Ease of scheduling and technician availability exceeded my expectations. Service was quick and well explained. Additional areas of work were identified for my reference.
~ Scott T. - 05/25/2018
I was well pleased with the service, Skip's patience in explaining as he went through the process so I had at least an idea of what was happening and what could or would be happening over the next few years since my unit is certainly not a new born. Again thank you.
~ Sandra E. - 05/23/2018
Burkholder’s stands up to their reputation of excellence. The installers, Zack and Brandon were quiet and cleaned up after every step of the job. They were friendly, hardworking and new their job. Couldn't have asked for more!
~ Jan H. - 5/22/2018
Your crew put a lot of time into our heating units and really cared about the work and what needed to be done....Thanks for a great job!
~ Stephen L. - 05/22/2018
Had a maintenance service call today from Burkholder's Heating & AC. The Service tech was Bob S. and he was very knowledgeable and pleasant. I will request Bob S. next time I need service.
~ Edward R. - 05/22/2018
Justin was very thorough when he explained the process of central air to us. The two men who installed it kept us informed of what they were doing and were very professional and knowledgeable. They were dressed nice and were very clean about everything, laying a drop cloth, and cleaning up. They were always on time and i felt very comfortable leaving them alone at our house. Thank you so much for your service.
~ Larry Z. - 05/11/2018
Skip has been delivering excellent service for our heating and cooling systems since 2009. He is always professional, knowledgable and courteous and is a pleasure to have in our home.
~ Robert B. - 05/02/2018
A great big 5 star rating for Skip R. Skip was the technician providing my annual air conditioning maintenance today. He was professional, efficient and quite personable and went over and beyond to provide excellent service. A very positive representative for Burkholder’s! Thank You, Skip!
~ Sylvia W. - 04/18/2018
Dave L. corrected a problem with our heat pump quickly and professionally. He is obviously an expert at what he does. He was also friendly and curious.
~ Victoria Cerulli - 04/17/2018
Just had Dave L. & Keith here at my home helping me out! They were so friendly, took the time to explain the issues to me and went above and beyond to give my husband and I a few different options for what we should do next. They were awesome.
~ Amanda W. - 04/11/2018
It was an outstanding experience from start to finish. The salesman who came out was extremely knowledgeable and helpful. This was my first experience with gas (and radiators) so I needed some explanations. The price was better than the other company I was seriously considering (I ruled out a third company after that salesman came out). The installers were respectful, timely, and also answered my questions. I really appreciated the woman in the office submitting the paperwork for our UGI rebate for me. The equipment is working very well. I would gladly recommend Burkholder's!
~ Cathy M. - 04/06/2018
From the climate specialist's care in measuring each room and the number and size of our windows and to help with financing options, to the project manager's diligence in crafting sheet metal ductwork adapters, to the installation techs "expertise" in making the system (furnace) - it was start to finish expertise driven by care.
~ Ted S. - 04/06/2018
Always an excellent experience dealing with the staff at Burkholder's. It seems customer service elsewhere has died, but not here!
~ Linda E. - 04/05/2018
All of the techs that we met plus the terrific attention and efforts played by Justin Zelinsky were just outstanding. They did everything in their power to address our needs and complete the fireplace insert installation and trouble shooting afterward. Well done men and Burkholder's in general !!!! The customer treat sent out to the house was GREATLY appreciated !! I am writing this for the work done at my son'shome that I helped "supervise" !!!
~ Joe B. - 04/04/2018
We were very satisfied with the customer service and when they came to do the work, was done in a timely fashion. We are glad we have them to take care of our heating and A/C. Would recommend them to anyone we meet!
~ Greg S. - 03/30/2018
I've used you 3 times now for service/repair work. Three different workers (Rich S., Bob S. and David S.) and all were outstanding and great to deal with. Burkholder's has my future business for sure.
~ Rick S. - 3/21/2018
Bob came out on a Sunday and was extremely pleasant, with me having cut into his weekend. Boy did I appreciate it! He checked everything, in and out and up in the attic and diagnosed the problem very quickly. Thanks again Bob!
~ Rick S. - 3/20/2018
Skip R. was a very professional technician and performed the annual service on the heating unit at the rental apartment . He also answered several questions I had about heating systems Great job.
~ David S. - 3/19/2018
Well mannered, courteous, kind and most importantly Skip and Rich did a very good job!
~ Ronald W. - 3/15/2018
Skip did a great job with our annual maintenance. Quick and efficient. Bonus, he even made friends with the dog!
~ Travis W. - 3/13/2018
Skip is a very knowledgeable and conscious person in finding and correcting a problem. Dealing with him and seeing his expertise is fixing our heater left me with a sense of confidence that we should not need another visit.
~ DL M. - 3/9/2018
I can't say enough about the professionalism and caring we received from Dave L when he visited and solved our heating problem yesterday. His service is absolutely first rate and he goes the extra mile for customers. He is a tribute to your staff!
~ Donna P. - 3/8/2018
Professional, Courteous, Punctual, and Efficient. Have used Burkholder's HVAC for years and would highly recommend them.
~ Fred J. - 3/8/2018
This is the third time Skip has been to my home doing work for Burkholder's. Each time Skip has been very efficient and thorough. I have been very happy with the installation of the furnace and two cleanings completed. A very nice person and a wonderful representative of Burkholder's.
~ MaryJane G. - 02/26/2018
It was a pleasure having Dave L. show up... he arrived on time-and after explaining my furnace problem he went straight to work trying to figure out what was causing the circulator to prematurely start and stop when heat wasn't being called. Baffled… he reached out and with the assistance of the manufactures technical support they worked together coming up with the underlying issue. Great Job.
~ Vaughn H. - 02/24/2018
The technician, Dave, diagnosed and repaired our electric furnace with great aptitude and knowledge. You could tell, this guy is a pro! And he got me out of a tough situation, since I HAD to try and be some kind of factotum of a husband, and "attempt" to fix the furnace my self. Thank you again! It's comforting to know that we now have a HVAC service provider for life with Burkholder's. We will be recommending you to all our friends and family members.
~ James C. - 02/24/2018
You have wonderful people that work at Burkholder’s ! Thank you! The 3 M ladies in the office are kind and understanding ! Dave L is awesome! I trust Burkholder’s because of my experiences with them!
~ Paul H. - 02/22/2018
On early Monday morning I realized our furnace wasn’t working and the house was cold. I waited until about 09:30 to call Burkholder’s . I needed help on a previous occasion and Burkholder’s really came through so I knew that they would be the company to call this time! When I called in the young lady that answered Megan, I believe , was so understanding and kind. She said a technician would be out and that they would make every effort to arrive during business hours with the lower rate. I requested to have Dave L be the tech if possible. I’d asked for Dave because he is the tech that did such a terrific job on the previous occasion. He arrived during business hours, thankfully. I can’t say enough about Dave L he is very professional and has a gentlemanly quality to him! He came in assessed the damage quickly and was able to return the following day with the needed parts for my furnace! I am grateful that there are people out in this world like Dave! You hear about the rotten tomatoes and rarely about the shining stars! Well Dave is definitely a Shining Star! Thank you Burkholder’s and a big Thank You to Dave L!!
~ Paul H. - 02/21/2018
Skip R did a fantastic job. Professional, courteous and friendly. I would highly recommend Burkholder’s and Skip in particular for your heating and cooling needs!
~ James L. - 02/12/2018
Skip is very professional. He explained everything he was doing and why the furnace wouldn't go on. Highly recommend your company. Quick response from when I called in.
~ Debra D. - 02/08/2018
Karlo is a great tech. He diagnosed the problem quickly and repaired it just as quick. I have been dealing with Karlo for years and he is one of the best techs I have come across in any field. Keep up the great service!
~ Craig A. - 02/07/2018
Skip R came for annual service of furnace, educated me on features and recommended changes to set up. Great experience.
~ Jonathan Z. - 02/05/2018
I had very prompt, excellent service. The technicians were very knowledgeable and found the problem quickly and fixed it quickly.
~ Barbara R. - 02/01/2018
It was very reassuring to have a skilled, pleasant technician like Skip do the annual cleaning of my oil boiler. He arrived a few minutes early and focused on ensuring the boiler was safe, efficient and running beautifully. With this winter much colder than the past 2 years, knowing someone like Skip serviced it gives me peace of mind. Thanks Skip!!
~ Andrea F. – 01/17/2018
On initial service call, Bob S explained the water heater system and how components work so I understand what has to be repaired. Worked quickly and thoroughly. Would be comfortable with a return visit for the repairs.
~ Peter M. – 01/11/2018
Tech Skip R did a great job with my oil burner. His professionalism was appreciated, and knowledge was a refreshing change to other services in today's business world.
~ John D. – 01/06/2018
Skip R was great! Very knowledgeable, professional and friendly. Made the transition from Lande HVAC very easy.
~ Karen G. – 01/05/2018
I have all good things to say about Burkholder's- if I had something wrong they were right there to take care of it.
~ Henrietta W. – 01/05/2018
Technician was very friendly and gave us helpful advice in regards to filter changing and future appointments.
~ Les B. - 01/03/2018
Skip R. did a thorough examination on my system and came up with a way to get the heat working.
~ Chris M. - 12/29/2017
Had a problem with my heat only being lukewarm. Skip came and did a bunch of troubleshooting until coming up with a solution. Had a good experience and learned some things about my heating system in a new-to-me house. I would definitely recommend this company.
~ Chris M. - 12/28/2017
Wonderful customer service! Professional and kind. Took time to explain everything to me. Very thorough checking entire system.
~ Shannon K. - 12/28/2017
Glad for your years of polite friendly service. Because of our relationship, I called you up right away when my water heater broke.
~ Robert S. - 12/25/2017
Karlo has taken care of our furnace problem in the past and we are always very pleased with his service. He always presented a professional but cordial demeanor. He never went ahead fixing the problem without explaining to us first the cost and how long it would take. Burkholder's is very fortunate to have Karlo represent them.
~ Nicholas R. - 12/25/2017
Burkholders; there when I need them. Always on time, courteous, and thorough.
~ Joseph S. - 12/21/2017
Skip from Burkholder's came even though it was late. He fixed our problem and worked hard until 2AM but thanks to him we had heat and hot showers in the morning. Great job!
~ Natalie R. - 12/21/2017
Karlo did an excellent job. He made sure everything was working properly before he left. In addition, he provided valuable information regarding the whole hybrid system. It was a pleasure talking to Karlo as well.
~ Charles D. - 12/19/2017
The price was reasonable, installation fast, Great system will use Them again.
~ Aaron S. - 12/14/2017
Furnace kept kicking on and off several times in just a few minutes time, I thought I smelled something funny. It was after hours, called Burkholder's and was told a service technician would get in touch with me within a half hour. 10 minutes later I got a call and within the hour a nice gentlemen showed up. His name was Karlo. He discovered the problem almost immediately and corrected it, and made sure it was working properly before he left. Very professional and friendly. I highly recommend Karlo!
~ Donna A. - 12/07/2017
This was a new "Gas Furnace and A/C" installation in my daughter's home. I have recently contracted to have a new "Oil Furnace and Heat Pump" installed in my home also. Very satisfied with Burkholder's reputation and every part of the job (salesperson, installation manager, installers and office staff)
~ John C. - 11/27/2017
Burkholder's has been a great place to deal with these past 5+ years. They respond quickly to service calls, are punctual and professional, and are very caring towards your needs. They installed a new electric water heater a few years ago, and it is working wonderfully. I also have an annual service contract for my oil boiler with them which includes a free cleaning each year. Karlo Z, one of the amazing technicians, is just incredible to work with. He is always pleasant, thorough, and helpful, and explains things so well in terms I can easily understand. I love it when I see that it is Karlo in my driveway ready to come in to clean and service my boiler. My experiences with all the service techs has been incredible - but Karlo is such a plus to the Burkholder's organization.
~ Elizabeth W. - 11/24/2017
Skip R. was our technician and let me tell you....the guy really did care. He knew our furnace was shot and it being 5 weeks before Christmas knew it was gonna cost a few dollars. He showed genuine concern being that i had little ones running around the house and that we NEED HEAT! He told me that the company would work with us and make it as painless as possible... and they did. Less then a week later we have a brand new furnace installed and can live in the house again... thank you so much Skip and all of Burkholders!! A+A+A+A+
~ Jim R. - 11/23/2017
Recently had our oil heater serviced by Karlo Z under our service contract. His pleasant disposition made my day! He remembered my husband from over a year ago, showing that he truly cares about his customers. We have a 6 week old baby, and he was very respectful of our space and home. Would definitely recommend Burkholder's to my closest friends.
~ Tricia B. - 11/21/2017
Made changes to our system that no one else would do. Better air flow. Love our carrier! Thank you for the recent service call. Quick response.
~ Michelle P. - 10/23/2017
Dave L. Was professional, knowledgeable, courteous and patiently answered all their questions. He also took immediate action on getting us another appointment for a special inquiry we have so we are very satisfied with Dave L. and Burkholder’s.
~ Joseph P. - 10/18/2017
Had my annual service contract cleaning and as always Karlo Z. Is the best! Always takes time to explain. He is an also the best technician. Thank you, Karlo!
~ Dianne T. - 10/18/2017
The technician was knowledgeable and skillful. He was able to obtain the part that needed to be replaced during his call and there was no waiting.
~ Donna R. - 10/14/2017
Karlo Z did our yearly maintenance. He was on time, personable, and clean.
~ David L. - 10/10/2017
I was pleased by how quickly I was able to have a tech come out. When he got here he was very quick, knowledgeable and fixed the problem.
~ Jennifer M. - 10/10/2017
We trust the work you do for us - we have always been highly satisfied.
~ David W. - 10/04/2017
We could not have asked for better service. Your people were pleasant and polite.
~ Nancy V. - 10/04/2017
My downstairs heat pump died while was out of the country. Upon walking into a very hot house, I spoke to a technician on the evening of July 3rd who offered to come check it out. I told him I could wait until after the holiday. My heat pump was installed the following Saturday. Outstanding service in my opinion.
~ Mary S. - 09/26/2017
The sales rep. was very understanding and tried to give us options we could afford. He also extended our current maintenance agreement thru 2018. They all did a good job taking care of us. We didn't just feel like a customer we felt like family.
~ Arlene M. - 09/24/2017
Everyone at the company was courteous and knew just what I needed.
~ Richard Z. - 09/22/2017
Installers went out of their way to do the best job possible. retro fitting a heating system through drop ceiling is no fun. they were courteous, explained options with the install, how the system worked and answered our questions.
~ Anne F. - 09/22/2017
My installation of 2 HVAC systems was a very good experience. Dave W convinced me to select Burkholder's because of his clear expertise and ability to explain every detail and made me feel that all challenges would be handled correctly. Better than all other companies that I had talked with estimators. Justin started the job by thoroughly planning out every step and answered every question I had with complete and easy to understand descriptions. He came up with great solutions to a few problem areas. He also was very quick to come back and take care of me when there were small issues after the installation. Adam and Ryan were experts on the installation team. I asked them in the beginning to do a neat and professional job and they told me that is the only way they know how and it was true. Ryan made the comment that they treat every job like it is their own home and it was evident in his work. I am recommending Burkholder's to friends because they have a professional team who cares about doing it right.
~ Paul U. - 09/21/2017
Great service, showed up on time and Karlo was very friendly and very conscientious.
~ Stephen T. - 09/16/2017
All excellent, thank you for the professional and friendly and quality service.
~ Jeffery L. - 09/16/2017
I was quite happy. The technician was very friendly & helpful. He did a fantastic job.
~ Regina T. - 09/12/2017
First used your company a few years ago when our regular company could not schedule us for a/c repair during a heatwave. You came out immediately, and had us up and running asap! The technician was capable, personable, and prompt.
~ Elileen M. - 08/21/2017
Skip arrived at my house to do my first year PM check. He is a very courteous and likable person. He was very thorough, knowledgeable and was easy to talk to. He suggested I sign up for a yearly service agreement and pointed out the pros for having this service. I did sign up for it, and hopefully, I won't need it. I am highly satisfied with my heat pump purchase from Burkholder's.
~ Mindy R.- 08/14/2017
They are professional, courteous uniformed service representatives who tackle the situation or issue without hesitation. They always come up with a workable solution.
~ Gary P. - 08/08/2017
Dave was a great technician. He managed to fix a radiator that many had tried and failed. He has a lot of experience and was a very good value!
~ Robin B. - 08/07/2017
We have used Burkholder's for service for a number of years now since being transferred by Reichenbach's. I have been pleasantly surprised and contacted you first when I decided to replace my complete HVAC system. From Dave Wieder Justin Zelinsky and the guys that installed the system I couldn't be happier, they installed it EXACTLY how I asked!
~ Stephen K. - 08/04/2017
I was completely satisfied with the service and installation of my new oil furnace. It was done in a timely manner. I know parts of the installation was difficult considering it's an older home but your crew was courteous and resolved any problem that arose.
~ Richard Z. - 08/04/2017
Everyone I dealt with from Burkholder's was courteous, knowledgeable, and professional. I am very happy with the end product.
~ Gilbert N. - 08/04/2017
The sales person we dealt with was the key to us picking your company. he was excellent and anything a competitor told me I took back to him and he explained to me why their information was not correct with math and number, airflow rate, btu heating everything.
~ Glen C. - 08/04/2017
Professional as always! Great company. You can tell the employees are proud to work for you. That means a lot!
~ Robert B. - 07/31/2017
Got my compressor checked by Dave L. Knowledgeable and friendly guy. I also had a good experience with the customer service rep who took my initial call. Overall, I think this is a solid business. They've been around for over 40 years, and have a good word-of-mouth reputation. Kudos to Burkholder.
~ Engelbert T. - 07/19/2017
Had a great experience yet again with Burkholders HVAC on a scheduled maintenance call - had Skip out who was part of team that installed our new unit last year. He was on time and friendly and looked at both the old and new units that are under plan. Extremely pleased with service that I have got from them since working with them over the last few years.
~ Kevin N. - 07/19/2017
Great service! Dave, the technician, was knowledgeable and friendly. I will definitely be using Burkholder's in the future.
~ Joanne S. - 07/16/2017
Extremely positive. Knowledgeable technician. Very thorough. Took time to explain issue.
~ Tricia C. -07/14/2017
We called to schedule a troubleshoot/repair and Bob the technician came to our house the same day! He was very sweet and polite, and very helpful. He figured out our problem and fixed it in about an hour. The price was way less than we had expected so we signed up for a service plan! Great job Bob and thanks again!!
~ Brandy B. - 07/08/2017
I was very satisfied with the installation and clean up work. Thanks!
~ Dave S. - 06/27/2017
The man that came to service our Air Conditioning unit was very knowledgeable and friendly. We asked him about our unit and what his thoughts were as far as capability to cool our house and he gave us good feedback. Very well satisfied!
~ Barbara H. - 06/23/2017
Very professional, kind and understanding employees.
~ Hillcrest Professional Plaza - 06/22/2017
Great experience, the tech was on time, knowledgeable, and very friendly.
~ Michele B. - 06/22/2017
Dave S. of Burkholder's HVAC was professional and courteous. He was thorough in his work and took his time explaining things clearly. I would recommend and use their service again! Thank you for a job well done.
~ Mark S. - 06/21/2017
Rep was courteous and prompt. Explained everything. The appointment setter called 1/2 hour before like she promised.
~ Karren F. - 06/20/2017
Rich is an excellent service tech. He cares about the customer and respects the customer's home. He obviously enjoys his job and that shows in how he does his job. Burkholder's is number one in my book.
~ Timothy M. - 06/09/2017
Skip R. did a great job. Also, the gentleman that scheduled my appointment, was great at explaining things. He must believe in patience is a virtue. Thank you to both of you!
Excellent service by Dave L. Arrived on time and completed the work in the time estimated. Air conditioner was checked before he left and it worked very well. Pleasant man and answered all questions. Thank you.
~ Kathleen M. - 06/03/2017
I wanted to let you know how happy I am with the service I have had with Burkholder's. My Service Pro Skip R. was knowledgable, courteous and always does and very thorough job. I would recommend Burkholder to anyone looking for heating or cooling systems. Your service personnel all are very efficient.
~ Michele B. - 06/02/2017
Dave L. is always very professional and helpful. Exceptional, Excellent.
~ Ronald W. - 05/31/2017
Did a very nice job. Your workers were very talented.
~ Greg P. - 05/30/2017
Dan from Burkholder's HVAC was knowledgeable and thorough. He simplified the instructions so someone who was not an HVAC technician could follow. They have always been on time and in my experience trustworthy.
~ Samantha S. - 05/27/2017
We'd like to report that our recent service performed by Karlo Z. was more than satisfactory. His obvious work ethic, obvious capability, and overall pleasant manner made the experience a positive one. Congratulations on finding an outstanding associate.
~ Ron S. - 05/26/2017
Unbelievable. Burkholder's has never left me down. Anytime I called, and I mean anytime, Burkholder's has always responded quickly and solved the problem. And must say, Burkholder's technician Rich, has come to the rescue many times, has the answers and fixes the problem quickly. Trust you have my best interests.
~ S. Tretter - 05/20/2017
We had a very good experience with Burkholder's with the sale and install of our new geothermal heat pump. Everyone was knowledgeable and courteous.
~ Joe D. - 05-19-2017
Great salesperson. Very knowledgeable and the quote was much less than another we obtained for lesser products.
~ Micheal M. - 05/16/2017
Good service, prompt, and peace of mind, when the job is complete.
~ Susan R. - 05/13/2017
Fantastic from start to finish. Out of due diligence, we got many quotes. From start to finish Burkholder's team exceeded or expectations, beat the competition and completed everything in a timely manner. They'll be replacing my upstairs unit once it fails! Thank you.
~ Jeff M. - 05/11/2017
I was extremely impressed with the young man who was very knowledgeable and polite. I would like him to be my service guy forever.
~ Joseph T. - 05/11/2017
Burkholder's is everything a leading, local company should be! Responsiveness, expertise, and professionalism -- all at a fair price. The reassurance that I, as a customer, have with Burkholder's is the priceless certainty that whatever my issue or need, with HVAC, I can rely on this outstanding team to achieve a perfect solution for me and my home. I have considerable experience in this area, having designed and served as general contractor for new home construction, commercial construction of my equestrian center, and several major remodeling projects on other properties I have owned over the last 25 years. I know when I am working with a top local firm!
~ Phyllis H. - 05/11/2017
The technical was very professional and kept me informed about any concerns or recommendation.
~ Thomas C. - 05/11/2017
Extremely satisfied, excellent service and company.
Love working with you all! Always a pleasant experience!
~ Laura M. - 05/09/2017
Dave is always polite and professional. Also, he is very thorough and does a great job servicing our geothermal unit.
~ Barry S. - 05/05/2017
Karlo is the best! Today he serviced our furnace after we experienced soot in our basement. Not only did he diagnose the problem as our oil tank, he made sure a Burkholder consultant came to confirm the need for tank replacement, provide a quote and schedule the replacement within a week. He also provided the name of a chimney sweep, who was scheduled of the next day. Not only does Karlo know the technical side of his job, he goes out of his way to make sure the client knows what needs to be done and assists in getting it done.
~ Bryan - 05/04/2017
Recently there was a brazed weld that failed on our 2-year old system. Although it was past the 1-year installation warranty, Dave Weider said "we'll take care of it." The techs were at the house the next day and repaired the weld and recharged the unit. I am very appreciative of this type of service and customer focus. Also, I've been impressed by the technicians that have come to the house. They are friendly, explain what they are doing and are open to questions. Overall I'm pleased that I selected Burkholder's for the new system.
~ Monty B. - 05/02/2017
Dan, the technician was very friendly and explained the problem with the one part that he replaced.
~ Robert H. - 05/01/2017
Karlo Z does an excellent job, professional, courteous and friendly. He treats the equipment he works on as his own.
~ John F. - 05/01/2017
Our experience with service was very positive - prompt, efficient, and courteous.
~ C. Salgado - 05/01/2017
The technician arrived within the time promised and was courteous and efficient. We are very pleased with Burkholders' service.
~ B. Hoover - 05/01/2017
The crew who installed the unit were great - efficient and professional.
~ Judy H. - 05/01/2017
All the guys on the job were very thorough, professional and made every effort to ensure our satisfaction throughout the process.
~ John L. - 04/27/2017
Dave was prompt at the time given, performed my cleaning maintenance with stellar enthusiasm, highly recommended.
~ Vaughn H. - 04/26/2017
Good job. Neat and clean. Diagnosed a potential problem with a contractor that would have failed during the cooling season. Well done.
~ Roger B. - 04/14/2017
I have nothing but praise for the team at Burkholder's. From the installation of central air to the routine maintenance on the heat pump unit as well as our oil burner, I trust the Burkholder team's knowledge and expertise. The service person is always on time, friendly and happy! Thank you for taking care of my heating and cooling needs.
~ David F. - 04/13/2017
Steve, the salesman was very helpful to us in deciding which product type would best meet our needs. He was a deciding factor for us between 4 other companies. Additionally, Justin, who then took over through the installation process was excellent. He responded to all our questions and came over to our house on two separate occasions to walk us through some questions we had on the same day we reached out to him.
~ Kelly K. - 03/26/2017
The attention to detail, the desire to get the job done right, and best value resulted in superior service with a superior product installed by a superior team.
~ James S. - 03/23/2017
Karlo Z has done the preventive maintenance for our oil boiler several times and he is always very professional and very friendly. He always takes the time to answer our questions and to do a thorough check of our system to make sure it is operating at peak efficiency. When we recently noticed a small amount of oil under our tank, we contacted Burkholder's for a service call, and Karlo made sure he was the one to come to check our system. He found a leak in our 60 year old oil tank, took pictures, and arranged for an estimate to have the tank replaced. We're grateful to Karlo for his thoroughness and friendliness.
~ Frank P. - 03/21/2017
Brian found a solution to our rather difficult problem. He was polite, kept me informed of his progress and did his work efficiently. We certainly would have him do work for us again.
~ Barbara W. - 03/16/2017
Your serviceman was the most pleasant person, and we enjoyed having him here to service our furnace. He was very thorough in explaining exactly what he did and how any problems can be solved.
~ Rudolph B. - 3/20/2017
I was fortunate to have my oil delivery from a responsible company, which suggested I call your company for the oil burner service. A match made in heaven!
~ Josephine V. - 03/11/2017
Burkholder's provided excellent service and they are there when you need them ... just a phone call away.
~ Robin B. - 03/03/2017
We appreciate the cooperation with other contractors involved in project. It was very helpful!
~ Federick P. - 3/01/2017
Burkholder's always sends only the nicest technicians and Karlo was one of them! We just had a maintenance checkup but he was very knowledgeable and polite. We're very satisfied and would highly recommend this company.
~ Julie M. - 02/28/2017
We have had great experiences with Burkholders. Our technician, Dan, was professional and took the time to explain everything that needed to be done. We would certainly recommend Burkholders and plan to continue to use them to service our HVAC in the future.
~ Jen M. - 02/14/2017
The service technician was able to come early which worked out great. He was very mindful about keeping our house clean when entering and leaving. Service was performed well and quickly. All questions were answered.
~ Collin R. - 02/13/2017
Really did a professional install. Was very willing to work with our needs and wants!
~ Keith B. - 02/07/2017
My last technician was excellent. He was able to diagnose the noise from my boiler unit and fix it quickly with just some adjustments. He did a great job!
~ Robert M. - 02/06/2017
As usual, whenever we have a problem, Burkholder's fixes it quickly. Our heat went out on a snow day (of course). We emailed Burkholder's late at night and they contacted us by 8:30 the next morning. It took Brian less than 5 minutes to diagnose the problem and less than 30 to fix it. We have heat now!
I contacted 6 total HVAC co.'s for a complete system upgraded. All offered similar design suggestions. Burkholders provided a different design option that ultimately made the most sense. It was not the least expensive option but it was the best long-term option which to our family meant the lowest long-term cost. 6 months after installation and we are still very happy with the decision we made to utilize BH's and we will again (if ever needed). Many thanks to everyone who gave us a sense of comfort from sales through install.
~ Michael A. - 01/22/2017
Small problem with humidifier function post installation. Justin personally made service call to remedy situation. Was here within the hour. Wasn't an emergency, but his quick response was greatly appreciated.
~ Joseph S. - 01/21/2017
It's not very often I deal with a business and feel appreciated. It's sad to say but true. The experience was enjoyable and everyone I dealt with at your company was extremely helpful and professional.
~ Stephen G. - 01/18/2017
I reached out to several companies for estimates to install central air conditioning in our home. Your company (which currently provides our boiler service) provided the most professional, complete information. As I studied the estimates, it was clear that Burkholder's would be my choice. The gentlemen who installed the unit and their guru Justin were terrific. They were professional, knowledgable, friendly and polite. Since we had the installation done in November, we have not been able to enjoy the benefits. We're looking forward to spring.
~ James C. - 01/14/2017
Outstanding customer satisfaction. From sales to installation. A company that cares about their customer.
~ Richard K. - 1/12/2017
I am very pleased with how the installation of my new air conditioning system went. Your people noticed and fixed things--like insufficient air intake and poorly insulated duct work--that had been a problem with my previous system since it was installed. I was impressed by everyone who came to work on the job.
~ Jill S. - 1/12/2017
Did four things for us and each was completed in a timely, efficient manner. Very good company and person on the phone!
~ Francis P. - 1/11/2017
Very satisfied! I call and you're here in no time! Staff is excellent!
~ Frank K. - 1/11/2017
I have worked with Burkholder's several times and they always do a first class job. Service techs and installation 2nd to none in their business. I won't hesitate at all to recommend Burkholder's.
~ Jay P. - 1/04/2017
Our heater wasn't functioning properly and we called and the service man was out within a couple of hours and he was very professional and fixed a minor problem immediately. I would recommend this company to anyone in the area! Great Job!!
~ Barb H. - 1/04/2017
Very happy with the timely service. Technicians and Sales Rep were clear, concise, courteous and accurate. The work area in my home was cleaned up before the installers left. Everything done right the first time. Would hire this company again in a minute.
~ Denise H. - 12/22/2016
My central air was on it's last legs and I decided to get some estimates on replacing it. I contacted four companies and was sent representatives from each. I was told I would be hearing from them in a few days. Needless to say, this never happened except for Burkholder's. They got back to me immediately with a estimate on three units I could choose from. Work was done on a day of my choosing and I was amazed at the care they took in not making a mess. Definitely my go-to guy from now on.
~ Catherine D. - 12/22/2016
Great service and very kind technicians and customer service. Thank you!
~ Richard & Susan R. - 12/21/2016
You were recommended on Angie's list your sales person David Wieder was excellent in knowledge, education, and quick responses with information. the installation crew was great and will recommend you to all.
~ Arlene S. - 12/20/2016
Definitely would recommend Burkholder's to everyone. From the first appointment to the installation, everyone was helpful and courteous.
~ Tom G. - 12/20/2016
Brian is very thorough in what he does. He has a very good work ethic. Everyone should follow his example. Thank You!
~ Andrew V. - 12/11/2016
The person who came to my home was friendly, thorough, and very polite. Great service overall.
~ Kelly F. - 12/09/2016
Very professional, you would not even know they were there if you didn't see them.
~ Tim - 12/09/2016
Repairman was courteous and straight to the point. Diagnosed and fixed problem. Repair cost same as what was quoted. Appreciated the honesty.
~ Liz I. - 11/27/2016
Carlo is the best technician you have. I request him every time I need service. I plan on continuing to rely on your company to service my equipment. Thank you for a great service team.
~ Michael A. - 11/26/2016
Anyone that has ever been here has been great. As far as we are concerned Burkholder's is the best HVAC company in the Lehigh Valley.
~ Royce D. - 11/25/2016
I called for emergency service at 5 am and the tech called me back within 5 minutes of my initial call. The tech came out in a very timely manner and fixed our problem very quickly. I was very satisfied with my experience.
~ Justin H. - 11/16/2016
Great service. Tech was very nice, knowledgeable and did a wonderful job.
~ Alana W. - 11/15/2016
The installation crew, consisting of Kevin and Garrett, proved to be outstanding. They arrived on time and immediately began to work as a team. It was obvious they had a precise plan and knew what they were doing from start to finish. Everything went like clockwork throughout the installation. There was no fooling around, smoking, or foul language at any time. Both were very courteous, and professional.
~ Joseph S. - 11/9/2016
Gave me confidence with experience, product and reputation. Very nice job on install. Professional & Cleaned up. Justin very responsive to questions after install & followup.
~ Greg B. - 10/28/2016
Service tech was punctual and polite. Job was done with no disturbance to the rest of the house, and clean up at jobs end was great!!!!
~ Stephanie S. - 10/25/2016
I was very pleased with Burkholder's from start to finish. I usually experience a certain amount of dismissiveness when trying to work with contractors since I am a single woman. Burkholder's sales, project coordinator, and technicians never treated me with anything but the utmost consideration and respect.
~ Rebecca C. - 10/23/2016
Great Job as always by Burkholder's and their knowledgeable technicians.
~ AAA-East Central - 10/19/2016
We just had our heater serviced by one of the technicians and it was a positive experience. He was very knowledgeable and professional. I would definitely recommend Burkholder's to my friends.
~ Louise L. - 10/16/2016
We were extremely happy with the service we received. The employees that we came into contact with were courteous, accommodating and professional. The work was done well and quickly and we couldn't even tell they had been there when they were done except for the quality installation and repair they did. We currently do not have a service contract with them but will in the near future.
~ Patricia H. - 10/16/2016
Attentive and professional. No delays and quick replies. Great business to deal with!
~ John K. - 10/13/2016
We were very impressed with the installer. Very professional and clean work. Knew the product!
~ Carl S. - 10/05/2016
Rich was the ultimate professional. He fixed the problem and answered my questions. I would highly recommend him & Burkholder's to my neighbors and friends! Thank you!
~ Carrie B. - 9/1/2016
Everyone was very helpful and friendly through the process. The technician that completed the work was wonderful. I would definitely call them again if I need additional work and I would recommend them to anyone looking around.
~ Laura B. - 9/1/2016
Everyone I had contact with, estimate, Justin, installers and office were knowledgeable and courteous.
~ Laura S. - 09/01/2016
Rapid response to my request. Friendly and courteous as promised. No games, no hassles! Would recommend to anyone!
~ Nancy K. - 09/01/2016
Without AC with 90+ F temperature, Burkholders was able to fit me in on the same day I called as a first-time customer. I happily accepted the after hours service charge. A very professional and knowledgeable technician, Dan, diagnosed a leaking and corroded evaporator coil and low R22 refrigerant level. He re-charged the system back to full function and rightly advised that several replacement options were in the near future, including R410A compatibility issues.
~ Jeffery F. - 8/18/2016
We were very happy with the response from Burkholder's. The salesman's expertise with geothermal was especially important, the additional warranty, and the excellent installation made us glad we went with you. Price was similar to another contractor. Yes, we would recommend you to others.
~ Jan O. - 8/15/2016
Everyone at Burkholder's was amazing. From the first contact, to the sales person, to the HVAC installers, and even the office personnel -- you have a very well-rounded, well-informed team.
~ Mindy R. - 8/12/2016
Extremely pleased at each phase of the installation of the mini-split system -- from estimating, pricing, scheduling, installation and clean-up. Pricing is right in line with what I expect from a top company in the industry -- because I expect capability and responsiveness regarding my HVAC system, and it was essential to me to establish a solid business relationship with a top local contractor when I bought my new home after returning to the Lehigh Valley area.
~ Phyllis H. - 8/12/2016
Burkholder's was the only place open on a Saturday for an emergency and my situation was handled in a prompt and professional manner.
~ Suzanne B. - 8/2/16
Was very impressed with the two workers who did the installation. They always took the time to answer any questions I had. They also always left the area clean before leaving each evening. It was also a pleasure working with Salesman and all others involved.
~ Charles L. - 7/8/16
I woke up on one of the hottest days of the summer and my husband realized the AC was not working. Not knowing who to call, I asked a neighbor and she recommended Burkholder's, having seen them at another neighbors house a few days ago. I called, explained my problem and within 2 hours this wonderful technician, Rich, was on the phone saying he was on his way. Once he got here, he solved the problem and fixed it! Love that Rich!!
~ Mary B. - 7/7/2016
Called first thing Monday morning. Everyone I spoke with was pleasant and helpful. All information was taken and was told that someone would contact me when a technician was free. We discussed that it may be after hours and was I okay with the after hour charge. I advised that if they came the next day it would be fine. About 4 hours after I called, I received a call that a technician was available. He showed up a few minutes later and was very polite and professional. The problem was diagnosed the and corrected very quickly. We're were very pleased with the service provided and will use this provider again. Thank you!
~ Debra B. - 6/21/16
Excellent!!! Will use Burkholder's from now on. Previous company I used for YEARS never hosed off coils which I wasn't even aware should've been done on a yearly basis. Technician, Dan D., super professional, courteous and helpful.Quality work at a very good price.
~ Amy K. - 6/23/16
Everyone involved in the process, from beginning to end, David Wieder, Justin Zelinsky, Tina Vitovitch, was great, and especially my installers, Dave and Skippy, they did an amazing job. Courteous, polite, on-time, worked clean and professionally...they're awesome.
~ Matthew A. - 6/15/2016
Good, dependable, honest and business friendly in all aspects.
~ Hillcrest Professional Place, 6/8/2016
Great experience. Highly recommend.
~ David F. - 6/8/2016
I was very satisfied with the whole process from quote through installation of our George Thermal system. Your service people were very accommodating with solving issues and showing us how to use every thing.
~ T & S Hartman - 6/8/2016
Excellent experience, from David Wieder in sales to Justin Zelinsky and the installation team, who were professional, efficient, and friendly. Thank you so much! We are moving, which is the only reason that we did not take advantage of the maintenance agreement.
~ Debra L. - 06/05/2016
Everyone who I dealt with, was courteous, professional and competent. Skip was so thorough in his installation, that as a service tech, myself, I was highly impressed with his ability, and personality and his love for doing the work as it was for his own home.
~ Robert F. - 6/03/2016
While going through getting estimates for my job, your company answered all of my questions immediately. Even after my installation was complete, if I have questions or issues, they respond in a very timely manner.
~ Jeff F. - 5/25/2016
Burkholders was there when they said they would be. The tech performed the routine check and saw that all was working as it should be. I have a service agreement with them and they check and clean the AC system on a yearly basis. All is working well. A good reliable company that I highly recommend.
~ R. Sappelli - 5/24/2016
Steve gave me 3 options to choose from when it came to replacing the furnace and AC unit. Being a single woman, I appreciated his honesty, integrity. The installers where very professional and courteous. They explained the units to me and advised me on the best way to operate the units to get the best performance . Thank you, Burkholder's.
~ Mary A. - 5/24/2016
Always have pleasant service people. The last one found a problem I apparantly have had for quite some time but didn't realize it. Don't know why others didn't find it. He pointed it out to me, gave me a price, and fixed it in a timely manner. Keep up the good work and I will continue to use your service.
~ B. Micklus
I just became a Burkholder's customer, after Dave Llewellyn came and saved the day. We didn't have AC, Dave fixed that. I also signed up for a yearly maintenance agreement to have my heat pump and gas furnace serviced too! Thanks to Dave and Burkholder's you made our family's day. It's not hot in our house anymore. Dave's the best, Thanks again.
~ Robert Uhl- Center Valley 8/30/2015
What an amazing experience! We had 60 people coming to my son's birthday party a week from when our system went down. Luis came to our house on a Sunday night to ensure we could be ready to select and get our new system installed. What dedication! Skip and his team did a tremendous job getting the unit installed and helped make my son's birthday party a success! I cannot thank Luis and Skip enough for their awesome performance!
~ G. Williams - Whitehall, PA
I have already recommended you to a friend! Very professional, friendly people that are customer service oriented.
~ J. Elias
All good. Heat Pump system check. Prompt, courteous, reasonable price. Very satisfied. I have already recommended to family.
~ M. Fiske
Your tech was very polite and explained all he was doing (same tech for the heater & now a/c unit). I would highly recommend him to service any house. Both my husband & I are very pleased with his service and he deserves a raise in pay.
~ N. Scott
My husband and I were very satisfied with the experience. The technician was professional and courteous.
~ R. Heiney
Excellent customer service, skilled courteous technicians, very respectful of our home.
~ M. Farrell
Very positive experience from initial telephone call requesting service to representative coming to my home. Very courteous, professional, & friendly. Learned a great deal about heating system & technician was very patient answering questions & explaining in terms a non-professional could understand. I hope to receive the same level of quality service in the future. THANK YOU!
~ R. Buss
The gentleman who came to clean my furnace was very friendly and knowledgable. Since he had cleaned my furnace last year, he was familiar with it. I appreciated that. He did his job in a timely manner and answered any questions I had. I was happy with a job well done!
~ B. Waldbieser
Dave Weider is very courteous. Timely estimate should help immensely! Very good knowledge of burner and boiler problems incurred this winter. Thanks for your fast service!
~ D. Wernett
Have always found service providers to be capable, polite, willing to go the extra mile.
~ S. Shuss
Our heat pump was working fine during the summer. When the weather started to get cold, our heat pump stopped turning on. The air handler was operating fine, but we didn't hear anything from the outdoor unit. We called Burkholder's HVAC to come take a look at it. Two technicians came to our home and did a diagnosis. As my husband and I are fairly savvy and did some of our own research, we thought the fuse in the out door power box had blown, but this was not the case. The professionalism and knowledge of Burkholder's technicians was superb. They found that the relay was worn down and needed to be replaced. The whole team was very efficient and polite. As far as price goes, it is very fair and considering we needed our heat pump working right away, they exceeded expectations.
~ C. & A. Donato, Wescosville, PA
Dear Dave, Just wanted to let you know that the new Carrier heating system is working beautifully. The house is warm, the heat is clean and the system is quite. Before the installation, Dick and I were a little apprehensive of how this was all going to be done. Well, we have never seen two guys work so hard as Steve and Dave. We thank them for their expertise, there patience with the many questions we asked them, and finally getting that oil tank up with cellar steps and through the door. Kudos to them! Many thanks also goes to Justin, who was there every step of the way, telling us what was going on and ironing out all the kinks, until everything was perfect. Dave thank you for reassuring us that this was the right decision to make. Please let Justin, Steve, and Dave know how much we appreciate how hard they worked and knowing we can count on them in the future if needed. Again Thank you all for a job well done!
I am satisfied with your services, your company is reliable and your employees are handling themselves in a professional manner.
~ S. Kurukog
Justin, we wanted to let you know how pleased we are with the installation of our new gas heating system. The two men who installed the equipment came out in an once storm on Monday and a snow storm on Tuesday to do the job. They had to dismantle and remove a monster of an ancient boiler, as well as the hot water tank and oil tank, which had to have been tough work. But they did it without leaving so much as a footprint on the carpet. The new equipment was installed within two days, as promised. They quality of your employees' workmanship is evident, and we also appreciate who polite and considerate they were. The new system works perfectly. We are glass we chose Burkholder's to handle our oil to gas conversion and would recommend your company without reservation.
~ S. and G. Nichols
We have had your service plan since you purchased Reichenbach. Today Jared came within an hour of our call when we had no heat this morning. He had excellent troubleshooting skills and excellent personal/professional demeanor - we had our problem fixed (new primary controller) in an hour. Thank you, Jared and Burkholder!
~ David Escott - Bethlehem 1/26/2016
I wish to commend Nick and Dan who installed a new heating and cooling system in St. Anne's Episcopal Church. They were professional, respectful, courteous, communicative, and friendly. They did their work in an efficient manner, kept us advised of informaiton that we needed to know, and were very conscious of keeping the premises free of clutter and dirt. At the end of each day's work they made sure that any areas where they were working were clean and orderly. We are grateful for the new system that will be more efficient and economical that the former system. We are even more pleased with the workers, Nick and Dan, who installed the system. They represented your company well.
~ The Rev. Canon Michael F. Piovane, Ed.D. - Trexlertown PA
The survery didn't do it. Had to enclose this to let you know that EVERYONE we dealt with, from the estimate to the installers, were FANTASTIC! They took their time--answered ALL our questions--no matter how stupid they were. It was a pleasure to have these man in our home. If ALL of your employees are like the ones that we dealt with--your company will have MANY, MANY years of business. We cannot say enough, except we will recommend your company to everyone! One last comment--everyone that was here was VERY professional. We understand that times are tough, but please remember these men when it comes to raise time. EVERY LITTLE BIT HELPS. Oh yeah, it seemed like they did the install the hottest two days of the year! They never complained about it once! The two men who did our install were Dan and Kevin. Dave Wieder did the consult! Justin did the survey and layout! These men are ALL EXCELLENT employees!
~ Lynn & Joel Walters
Just wanted to follow up and be sure that we shared our immense pleasure with the service we received from Justin Zelisky, the project manager for our heating system installation. Not only were his efforts to work with our busy schedules greatly appreciated, but his continued work to wrap up a few final questions and wiring issues were greatly appreciated. Thank you so much for hiring such quality staff. Justin was wonderful.
~ K. & J. Wright - Zionsville PA
We had our very old heating system converted from oil to gas heat. It was a monumental task and took 2 different crews to complete the job. One to remove the huge old furnace and one to connect all the pipes to the new system. It took about 10 days. Every person that worked on it was professional, nice and worked harder than anyone that I have ever seen. Because of the size of the house and the fact that there are 3 separate zones, this was a very expensive job. However, they gave us an estimate, and the price was what they quoted. We had used them for a new air conditioning system last year and were so happy with them, that we had them do the heating as well. The job was incredibly difficult to do. Getting the old furnace out and matching the old pipes to the new ones,etc. We were very happy with the way it was done and the pleasant technicians that worked in our house. We would highly recommend them to anyone.
~ S. Berman - Allentown PA
I liked everything about their service. When I ask for an appointment, they are very courteous and punctual. They are also thorough.
~ J. Farnsworth - Macungie PA
Had no heat since the night before. I called Burkholder the next morning, and they set me up for an appointment that afternoon. They called a bit later and said they could arrive sooner so I said ok. Marc immediately found the problem, repaired it, and then gave the rest of the system a thorough check up.
~ R. Smith - Slatington PA
Very professional, on time, explained everything before starting the job. No surprises, high quality. Work done right the first time. No need for a call back.
~ M. Drake - Allentown PA
We used Burkholder's through an Angie's List "Big Deal", and we were very pleased with the service for the price we paid. We purchased an "inspection and tune up" and the technician performed every listed service that the Big Deal came with. He even spent some time after the service to discuss the HVAC system with me and answer my questions. Great experience!
~ P. Herman - Coopersburg PA
Natural gas unit performs extremely well. When a condensation leak developed around a seal, supervising technician (not an underling) returned and did the minor repair himself.
~ D. Gaskill - Coopersburg PA
All went great! The system was blown out and air filter replaced. The price was good and the service very complete. We will call them again in the later spring when we need it done again.
~ R. Moody - Easton PA
The service technician was prompt, professional and experienced. The office staff was also very accommodating when I made the appointment. I recommend Burkholder's Heating & Air Conditioning.
~ E. Carfagno - Bethlehem PA
Dan & Kevin were friendly and professional. They introduced themselves upon arrival. (Pet peeve of mine--when service people come into my home and don't bother to introduce themselves.) They confirmed the positioning of all the units before installing them. They were tidy during the whole thing and made sure I understood how to use & maintain all the equipment before they left. Great job.
~ S. Borkowski - Emmaus PA
Burkholder's put in a new A/C system including all lines and any other items needed to replace the old one. They did a great job. My A/C unit is very efficient. My electric bills were much less over the summer. I also have a maintenance agreement with them. I enjoy doing business with them.
~ A. Malley - Allentown PA
I am sending this message in response to a service call last Friday. I phoned your office at 4:15 pm to report that my heat pump was not working. Within an hour your technician was at my home and was able to repair my unit. I would like to compliment your technician named Josh who did an excellent job getting my heat back on. I was impressed with his skills and professionalism. Thank you for providing such wonderful service.
~ J. McElroy - Allentown, PA
I write for the purpose of complimenting your employees who worked on my home these last few weeks. They were initially, Dave Wieder and then Justin Zelinsky, Dave Llewellyn and Dave Smith. Every one of them were professional, courteous and competent. The work appears to be very well done but of course given the nature of the work time will test it. Nonetheless, I am sure you are pleased to have such fine people working for you.
~ R. Knauer - Allentown PA
Burkholder's employees are great! Everyone I dealt with was so nice and professional, from the person who answered the phone and scheduled my appt to the service technicians. The appt times were kept and the communication was amazing. I was told it would be between a certain time frame and each time, it was spot on. Also, I was able to get scheduled very quickly every time. Thanks Burkholder's!
~ M. DeDominicis - Macungie PA
Just wanted to let you know how satisfied I am with how your installers (Dan & Kevin) did this job. They were courteous, clean, neat and had a great work ethic. They were here on time, went straight to work and I never saw them stand around to talk or take a break, not even for lunch. They worked cleanly within the house, made little mess and cleaned up whatever dirt that was inevitable. Just thought you should know.
~ J. Lampi - Schnecksville PA