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Customer Testimonials

Receiving testimonials from customers who go out of their way to tell us how great a job we did with an installation project or repair gives us that warm, fuzzy feeling inside. We appreciate their feedback so much that we would like to honor their comments below. THANK YOU for letting us serve you. You are the reason why we love what we do!

ArtsQuest Success Story

Hear from ArtsQuest on the many benefits they experience by working with our team!

Residential Success Story

Hear from long-time customer, Marta Countess, on why her family turns to the Burkholder’s team for all of their HVAC needs.

BSI Success Story

Hear from BSI Corporate Benefits about their experience working with Burkholder’s HVAC to create the ideal indoor environment at their new headquarters.

Budget Storage Success Story

Hear from Budget Store and Lock about their experience working with the team at Burkholder’s HVAC to create a climate-controlled environment for all of their self-storage units.

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Dan S. & Mike I.are amazingly professional and competent! Thank you!
My husband was home when your tech showed up. He was very pleased with your employee and the maintenance he performed.
Burkholder's installed and has serviced my HVAC system for over 15 years. They have proven themselves as extremely customer oriented. They installed my system after a senior manager reviewed the option for me, and he has stayed in touch since. We recently had our first need for a major repair. Fortunately the part failure was "intermittent" and we were not without heat during the 3 days required to source the part. The service manager kept me apprised of progress and installation of the new part took place on time. I cannot see us relying on anyone else to maintain our system. Price info varies. In 2015 we paid about $15k for the new heating and a/c installation. We pay about $26 a month for a service contract, which provides separate annual inspection and servicing for the heating system in the fall and the a/c system in the spring. The last repair for a part replacement cost $102 for the emergency call and $1965 for the part, which was discounted 15% with the service contract. I am more than satisfied.
Our Technician was courteous, knowledgeable, and efficient. He is an asset for the organization and I highly recommend PM services through Burkholder's.
I have used Burkholders for all my maintenance and installation of my Geothermal system/Heating system for well over a decade. The techs are extremely well versed on all the equipment in my house. I would recommend Burkholders to anyone who wants the job done right the first time.
Technician was professional and efficient in his duties.

Why Does The Lehigh Valley Trust Burkholder’s

  • Family Owned and Operated Since 1960: We’re your neighbors, not a franchise. Our team lives and works in the community we serve, and we treat every home like it’s our own.
  • Factory Authorized Carrier Dealer: As a trusted Carrier partner, we offer industry-leading products backed by certified training and strict quality standards.
  • 24/7 Emergency Service Availability: AC problems don’t follow a schedule, and neither do we. Our technicians are on call around the clock to handle your urgent heating and cooling needs.
  • Transparent Pricing & Flexible Financing: No surprises. We explain your options clearly, offer upfront pricing, and provide flexible financing to help you stay comfortable without the financial stress.
  • 100% Satisfaction Guarantee: We stand behind every service we provide. If something isn’t right, we’ll make it right, guaranteed.

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