You came highly recommended by a friend. I was in a tough situation with no heat and hot water. I gave you an Excellent rating because of the compassion you gave me when I needed the heat sooner than later and all the people I met (Luis, Justin, and I don’t remember the names of the other 2 young gentlemen) were very professional. I appreciate that the 2 gentlemen that came to my house were on time, cleaned up, and gave me a rundown of the heating and cooling information. Hopefully, I remember everything. They represented your company very well and you should be proud. I also appreciated you taking care of the paperwork for the Rebates. Thank you again and I would definitely recommend Burkholder’s to others.