Louis was exceptional with the evaluation of my AC system, he was even able to tell me how old the current unit was which everyone else guessed at. I was pleased that there were 3 options to choose from. Of course, the brand name Carrier is what I was looking for. Since there was no rush for installation it was planned for the fall and that worked out great for me. The 2 young technicians were very quiet and efficient in their work and were able to troubleshoot how to get the unit that was too big for my attic opening. They answered all of my questions. Kudos to your entire team and their professionalism. Thank you!